Frequently Asked About Your Data
We collect your full name, email, phone number, date of birth, and banking details for deposit and withdrawal processing. Players in Medan and across Indonesia provide this at registration so we can verify your identity and set up your DANA, OVO, GoPay or QRIS wallet link.
Your account data stays on file as long as your account is active. After you close it, we retain records for 3 years where local law requires or for dispute resolution. Deletion requests are processed within 5 business days if no open disputes exist.
Only gajah togel staff involved in account verification and customer support see your full details. Payment processors handling DANA, OVO, GoPay and QRIS transactions access encrypted transaction data only; they cannot see your password or full banking credentials.
All data transmitted between your device and our servers is encrypted using industry-standard SSL. Your password is hashed, and we scan for suspicious login attempts. Withdrawals are verified against your identity and deposit history to stop unauthorised access.
Yes. Contact our support team via live chat or email and request a data export. We compile your account details, transaction history, and personal information and send it to you within 5 business days.
We do not sell or share your personal information with third parties for marketing. We may use your email or phone to send account notifications, withdrawal confirmations, and platform updates — but never for external advertising or promotion.
You can request account deletion through support. We close your account immediately and schedule data deletion 30 days later to allow dispute resolution. After that period, your personal information is permanently removed from our systems.
